SMS Messaging Terms & Conditions

Effective Date: August 24, 2026

These SMS Messaging Terms & Conditions ("SMS Terms") apply to text messages sent by Neuro 360 ("Neuro 360 Care, N360," "we," "us," or "our") to individuals who have provided their mobile number and consented to receive SMS messages from us. By providing consent to receive SMS messages from Neuro 360, you agree to these SMS Terms.

Types of SMS Messages You May Receive

By providing consent to receive SMS messages from Neuro 360, you may receive text messages related to:

  • Patient care coordination
  • Appointment scheduling and reminders
  • Appointment details
  • Intake-related communications
  • Service updates
  • Follow-up communications
  • Patient feedback
  • Responses to patient questions

Purpose of Our SMS Messages

SMS is used for non-marketing communications related to scheduling, care coordination, services, and patient support. We do not send promotional or marketing text messages under this program.

Message Frequency

Message frequency may vary.

Message and Data Rates

Message and data rates may apply. Your mobile carrier's standard messaging and data charges are your responsibility.

How to Opt Out

You may reply STOP at any time to opt out of future SMS messages. After you reply STOP, you will receive a confirmation message and we will stop sending you text messages. Opting out of SMS does not affect your ability to receive care or to communicate with us by phone or email.

How to Get Help

Reply HELP for assistance at any time, or contact us using the information listed on our website.

Privacy

Your mobile information and SMS consent will not be sold or shared with third parties for marketing or promotional purposes.

Please refer to the Neuro 360 Privacy Policy for additional information regarding how we collect, use, and protect personal information.

Changes to These SMS Terms

We may update these SMS Terms from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about these SMS Terms, please contact Neuro 360 using the contact information provided on our website.